RETURNS & shipping

netherfield returns

All custom and made to order pieces are final sale, therefore we can not issue returns, refunds or exchanges. 

For ready made pieces, returns must be requested within 24 hours of receipt. All pieces will be subject to a quality control inspection, and the original packaging must be intact. We reserve the right to refuse an exchange if the piece received is determined to be damaged.

Please inspect your order upon receipt and contact us immediately if you have any questions or concerns at contact@netherfieldcollection.com.

NETHERFIELD SHIPPING POLICY

Netherfield employs two services for shipping:  Fed Ex and USPS (United States Postal service) Priority Mail. We insure all packages and signatures are required.

Once your piece is ready, your order will ship within 2 business days via FedEx or USPS. Each package will require someone to be available to sign for it upon delivery at the shipping address provided. At present, we do not ship internationally or to PO boxes.

all netherfield pieces are handmade in los angeles, so please allow up to 2-3 weeks to complete your order. if you need your netherfield sooner, or have any questions, Please email contact@netherfieldcollection.com for further assistance.